Privacy Notice | Dayite Technologies LLP

1. Who we are (Data Fiduciary)

Dayite Technologies LLP ("we", "us", or "our") is an independent Salesforce consultancy based in Hyderabad, Telangana, India. Under India's Digital Personal Data Protection (DPDP) Act, 2023, Dayite Technologies LLP acts as the Data Fiduciary responsible for deciding the purpose and means of processing your personal data.

2. What personal data we collect

We only collect personal data that you voluntarily provide to us when submitting an enquiry or booking a consultation on our website:

Contact information: Full name, work email address, and phone number (if optionally provided).
Business details: Company or organisation name, consulting topic of interest (e.g. Data Cloud, Marketing Cloud), and project details or messages you submit.
Technical attribution: Standard web referrer and URL campaign parameters (such as utm_source, utm_medium) collected in first-party form payloads to understand how you found our site.

3. Purpose of data processing

We process your personal data strictly for specified, lawful business purposes:

To evaluate your project requirements and respond to your enquiry.
To schedule and conduct consultation calls directly with our co-founders.
To provide proposals, scope architecture work, and manage client communications.

We do not use your personal data for automated profiling, nor do we sell, rent, or trade your contact information to any third parties.

4. Storage, protection and retention

Your submitted enquiries are transmitted over secure HTTPS and logged directly into our restricted Google Workspace infrastructure (Google Apps Script and Google Sheets). Access is strictly limited to the two founders of Dayite Technologies LLP.

In accordance with data minimisation principles, enquiry data is retained for a maximum of 12 months from the date of submission to support ongoing consulting discussions. After 12 months, or upon receiving a verified erasure request from you, the records are securely and permanently purged.

5. Your rights under the DPDP Act

As a Data Principal under India's Digital Personal Data Protection Act, 2023, you hold the following rights regarding your digital personal data:

Right to access: You may request a summary of the personal data we hold about you and the processing activities undertaken.
Right to correction and erasure: You may request correction of inaccurate or incomplete personal data, or ask for your personal data to be deleted when it is no longer necessary for the original enquiry.
Right of grievance redressal: You have the right to register a grievance with us regarding our handling of your personal data.
Right to nominate: You have the right to nominate another individual who can exercise your rights in the event of death or incapacity.

6. Cookies and measurement

Our website uses Google Tag Manager to coordinate essential site measurement and conversion events (such as tracking when an enquiry is successfully submitted). We do not deploy intrusive third-party advertising trackers. You can adjust your browser settings at any time to block or delete cookies.

7. Contact and grievance redressal

If you wish to exercise any of your data rights or have questions regarding this notice, please contact our designated Grievance Officer:

Grievance Officer: Co-founders, Dayite Technologies LLP
Email: hello@dayite.com / dayitetechnologies@gmail.com
Location: Hyderabad, Telangana, India

If you are not satisfied with our response to your grievance, you have the right under the DPDP Act to file a complaint with the Data Protection Board of India.